Living & Dreaming
Food & Drink
Kids & Teens
Lavender Spa
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For a pleasant stay with us in the Penzinghof world, we have summarized the most important information for you.

Things to know - FAQ

Here you will find all the important information about your vacation in Oberndorf in Tirol – Kitzbühel Alps. From general information to things to know about your stay, all important information can be found at a glance.

Living & Dreaming

We guarantee check-in from 14:00. If you arrive earlier and the room is already ready, you are of course welcome to move into the room. Otherwise, to bridge the waiting time, we are happy to offer you our bath bag to already relax in our lavender spa. If you arrive late (after 8 pm) please let us know – we will be happy to prepare a snack for you.

On the day of departure we will provide you with the room until 11 am.

Late Checkout without room – if you stay only one night at the Penzinghof, you can use our Lavender Spa for an extra charge of € 20 per person from 10 am on the day of arrival and until 7 pm on the day of departure. This price does not apply to stays of more than one day.

Late check-out with room – however, if you do not want your vacation to end, you have the option to book a late check-out with room ( subject to availability) – in this case 50% of the room rate will be charged.

The prices in the hotel are in Euro per person and per day. They are inclusive of the Penzinghof pampering half board – plus all the listed vacation treats from 1 week stay.

Those who stay longer at the Penzinghof will be rewarded – from 8 days we grant a reduction of 3% (not on packages).

Cancellations sound annoying & are annoying. It is a pity when rooms remain vacant although others would like to come. Our request – inform us in time.

Cancellation policy:

  • until 31 days = free of charge
  • from 30 days – 8 days = 40% cancellation fee from the stay
  • from 7 days – 1 day = 70% cancellation fee from the stay
  • in case of late arrival & early departure we charge the whole booking amount = 100% cancellation fee from the stay

The right of withdrawal according to § 18 para. 1 Z. 10 FAGG does not apply, instead the General Terms and Conditions for the Hotel Industry apply – General Terms and Conditions – PDF

With a travel insurance (cancellation coverage also in case of COVID-19 disease) you are on the safe side. We will be happy to take out travel cancellation insurance for you – please let us know.

If you pay in cash upon arrival, you will receive a 1% discount on your room rate – payment must follow in cash.

Other payment options: EC card, Visa or Mastercard

The local tax of € 2,20 per person and per day is not included in the price and will be charged from 16 years.

We are happy to offer rooms with wooden floors for allergy sufferers. We cannot promise rooms and floors when you make your reservation. We try to take into account your wishes.

Room for demanding individualists – single supplement in double room € 18 per day, in double room Oberndorf de luxe & in the Small Gallery € 28 per day & in studio € 48 per day – in the new studios at least 2 full payers.

Lavender Spa

“For the whole family” – the visit to the infinity pool is included in the price for hotel guests!

The temperature in our 18 meter infinity pool is 32°C. There is an indoor entry with massage table – the pool is outdoors with spectacular views of the Wilder Kaiser.

You can find our family textile sauna 60°C directly by the exit to the sun terrace.

Wednesday and Saturday we have our Lavender Spa open for you until 21:00!

“Textile-free area” – the visit to the sauna world is included in the price for hotel guests!

Swiss stone pine sauna 90°C, bio sauna 60°C, brine steam bath 50°C, infrared cabin 45°C, solarium, magnetic field lounger, fresh air room with crashed ice fountain & surge shower, chatting corner, relaxation room Harmonie with water beds.

Wednesday and Saturday we have our Lavender Spa open for you until 21:00!

The swimming pond with children’s pool, the purest pleasure for our hotel guests! You are bathing in revitalized GRANDER WATER! Experience how beautiful use and conservation of nature can be.

Whether bathing, sunbathing, relaxing, observing nature or simply having the good feeling of having a piece of pure nature around you. You bathe without chemicals and enjoy the seasonal development of nature up close all year round.

Care products, bath bag with fluffy bathrobe, bath towels & slippers can be found in the room.

Food & Drink

Penzinghof pampering half board, the “MORE” that inspires – is included in the room rate!

Pampering breakfast from 07.30 to 10.30 – fresh and homemade natural food, much from our own farm “Schörgerer”. Milk, sausage, homemade farmhouse bread, cheese from our own farm dairy, juices, large selection of mueslis, teas, fresh fruit … and enjoy a delicious coffee!

Evening menu from 18.30 – 20.30 – offers something special for everyone. Refined appetizers, colorful salads from the buffet, choose between the evening menu or a 4-course à la carte menu of choice – preferably with the noble Tröpferln selected by Sommelièr Barbara. Finally, sweet delicacies and cheese for dessert. Every day there are culinary surprises: Tyrol Day, gourmet menu, pasta parade, …

If you choose not to have the evening menu, we will reimburse you € 10 per adult/day and € 5 for children/day on the half board price.

Locals and guests have long known and appreciated that you can eat really well in our inn: fine cuisine, regional and authentic. You are welcome to reserve your table for our inn at the reception.

Opening hours (DI + MI day off):

7.30 to 10.30 a.m. – À la carte pampering breakfast
12.00 to 14.00 – À la carte inn
14.00 to 18.00 – delicacy, ice cream & cake menu
18.00 to 21.30 – À la carte inn

At the treasure bar with lounge locals and guests like to exchange their stories! Enjoy a nightcap, or even a quick drink! For this, the Penzinghof Schatzbar with Lounge, the Künstler Eck, the Bauerntisch with Oma`s Platzl or our Koasa Salett`l is just right for you.

… open until 01.00 – enjoy cozy hours after an eventful day!

Nature & Active

Ski-in & ski-out, we are located in the middle of the family ski area St. Johann in Tirol / Oberndorf – snow-covered slopes right up to the hotel. You stay 1 week …. We give you a € 10 voucher for our ski store “the Stailerai” in the house.

NEW! Exclusive sports store with rental & private ski school in the house. You stay 1 week… We give you a € 10 voucher for our ski store “die Stailerai” with ski school Oberndorf in the house.

Ski passes are conveniently available at the reception in winter. The price is the same as you would pay at the cable car ticket office. We are happy to add the ski passes to your room bill, the use of the keycard will be charged with € 2.

After the skiing fun you can return the expired ski pass directly at the valley station at the vending machine or have it reactivated at the reception for a new ski day.

Video-monitored, lockable ski room with boot dryer & wax table. In summer bike garage with pump, tools & washing place for wheels.

NEW! In the ski rental “die Stailerai” is the private ski school Oberndorf – directly in the house.

For group bookings we recommend the snow sports school Oberndorf directly at the Tauwiesenlift / Oberndorf.

Rent your personal dream bike – together with our partner Team COMP high quality bikes from BMC, (E)-Bikes, children’s bikes, child seats, trailers, helmets & scooters are available. If you need a tour secret tip or technical advice, just ask us!

For archers we offer exciting challenges on our 3D archery course Penzing in Oberndorf in Tyrol! The course consists of three parts: a small round for beginners (about 1.5 hours), a medium round (about 2 hours) and a large round for demanding shooters (3 hours) – bow rental at the hotel.

The bike park in Oberndorf for families, beginners and everyone who wants to train and improve their riding technique. The “Blue Line” leads you directly to the Liftradl & Hotel Penzinghof!

15 golf courses in the surrounding area, -30% green fee reduction at Golf- & Countryclub Lärchenhof in Erpfendorf & Kaiserwinkl Golf Kössen

Kids & Teens

Playground with playground & water games, Kraxl-Gaudi, soccer, table tennis, trampoline, boulder stone, slackline, and much more.

Children’s playroom with slide, climbing castle and many games, chillout area for teens & youths with Playstation 4 & Fifa, WLAN, table soccer & bouldering wall, …

Dinner menu with healthy food from the buffet – the children
can have dinner with advance order already from 6 pm, vegetable & fruit porridge for babies on advance order.

Baby phone solution via telephone, baby phone service at the reception, bottle warmer, kettle, baby bathrobe, stroller, walking stretcher, crib, high chair, changing mat, diaper garbage can, tablets & GoPro action camera, …